Frequently Asked Questions What certifications does Heppner's hold? Can you explain the terms listed on my damage repair estimate? What can I expect when dropping off my vehicle for repairs? How does scanning my vehicle help ensure it’s fully repaired after a collision? Does Heppner's work with all insurance companies? How do you request an online estimate? What does the collision repair process entail? Why does the initial estimate amount change? What is an ADAS calibration on a newer model vehicle? What is a deductible & how does the final bill get paid?