Automotive Parts Definition For Insurers

3 Credits (MN, WI) | 25 Seats | FREE CLASS

The primary course objective of this course is to provide the agents an understanding of the features and benefits of the various automotive parts categories available in collision repair. We will discuss the benefits these choices provide in assuring a proper and timely repair of a vehicle involved in a claim. Further, agents will learn about the rights that their customers have and how the proper parts are chosen in the repair process. We will review the common areas of customer misconceptions regarding collision repair so agents can best assist their insured through the repair process.