3 Credits (MN, WI) | 25 Seats | FREE CLASS
This course walks through the entire collision repair process. Agents will learn why it takes longer than everyone thinks to repair today's vehicles. In addition, attendees will understand the reasons for potential delays, learn about parts and their usage, as well as discover how to properly set customer expectations. A guided shop tour, highlighting each repair step, brings the course information to life. Attendees will leave with a clear understanding of the repair process which will allow them to prepare their policyholder for next steps after they file a claim, setting the stage for a favorable claims experience.
Note: This class qualifies as “Life & Health” for both MN & WI licenses.
Registration — 8:30am
Class — 9:00am-12:00pm
Breakfast & lunch provided!
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